In early August my Xbox Live account was hacked and then transferred to the Russian server. A huge pain in the butt that meant I couldn't download new content, couldn't re-download games I'd previously purchased and couldn't navigate any of the Xbox Live menus without a Russian translator sitting next to me. (I don't have one of those.)
Repeated calls to Xbox support ended with basically "it should just be a week or two more, sir". A week or two must mean three months in Microsoft Math. (Which shouldn't surprise me based on their wonky "points to dollars" ratios.)
But FINALLY I got an automated e-mail from Xbox support (still in Russian, but I found an online translator) on Wednesday telling me that my account was back in the US again. I launched my Xbox desktop and lo and behold, I am no longer a Russian!
Of course there's still the matter of the 120 Microsoft Points that the investigation team hasn't added back to my account yet. (Sigh.) Where is that phone number again?
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